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FREQUENTLY ASKED QUESTIONS - QUICK LIST


  • Project Navigator
  • Configuring SmartMod
  • SMS and GPRS server mode with Revision D Add-on Modem HE-GSM04




    Question: Project Navigator
    I have just installed Cscape 8.70B but the Project Navigator is greyed out. Has it been disabled? If not, how can I use the Project Navigator 

    Solution:
    You will need to do the following:

    In Tools/Editor Options. Uncheck ‘Use Classic Cscape Mode’
    You should then be able to open the Project Navigator from the Tools menu.


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    Question: Configuring SmartMod
    How do you connect and initially configure a SmartMod module using an X series OCS?

    Solution:
    A quickstart guide is available which details the procedure. It is available on the website link here: http://www.heapg.com/OCSManuals/I-O/SmartMods/

    MAN0922: Quick Start Guide for HE359DIQ512 module

    The basics are the same for all SmartMod modules. Only the scanlist needs to be changed to the number of regsiters appropriate to the connected smartMod

    [--- UPDATED: 10/7/2010 7:25:47 AM BY AGENT: Don Hurley ---]

    If using an XL6 or XL6e product ensure Dipswitches 2 and 3 are wset to the ON position to enable half duplex communications on MJ2


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    Question: SMS and GPRS server mode with Revision D Add-on Modem HE-GSM04
    I cannot send email using GPRS using a HE-GSM04 Revision D Add-on GSM Modem

    Solution:

    [--- UPDATED: 12/2/2010 8:54:27 AM BY AGENT: Don Hurley ---]

    12.70 Firmware combined with the new Rev D modem only supports :

     

    SMS and GPRS server mode.

     

    To use the :

     

    GPRS client mode, Email, GSM Server-Client mode

     

    Requires a firmware update to 12.75 beta.


    Please contact tech.support@hornerapg.com for details


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